How do I contact American Airlines from Mexico?

American Airlines is one of the major airlines that operate to various destinations and routes worldwide. Multiple contact options are available if you need assistance with your booking and want to contact the airline in Mexico. 

Besides, you can directly call American Airlines Mexico phone number 800-904-6000 to access quick assistance. The article below will teach and educate you about all the contact options that American Airlines provides in Mexico; take a look to upgrade your knowledge. 

How to contact American Airlines via phone in Mexico? 

Phone call is the simple and quick way to contact American Airlines in Mexico. In case you want to learn the phone call process, follow these:

  • Dial the American Airlines Mexico phone number 55-5209-1400 or toll-free number 800-904-6000 
  • You need to choose one language, Regional or English, and follow IVR 
  • Press 1 to reservation
  • Press 2 to modify the booking 
  • Press 3 for seat selection
  • Press 4 for the flight schedule 
  • Press 5 for more 
  • Choose a topic that meets your requirements and press the associated number. 
  • In a while, the system will connect you to the chosen departments. wait
  • Soon, a live agent from the American Airlines Mexico team will connect you, speak to them, and get the answers in real-time

In this way, you can contact American Airlines customer service Mexico anytime. American Airlines has three offices in Mexico in Guadalajara, Leon Bajio, and Monterey; here are the details.

Queries you can ask with American Airlines in Mexico

Here is the list of some queries people generally discuss. In case you need some reference, check the list below: 

  • Reservation Queries 
  • Manage booking 
  • Check-in issues 
  • Seat selection
  • Baggage Allowance 
  • Making changes in booking 
  • Membership, etc

American Airlines Mexico Contact Details 


Address: Avenida Vallarta 2440 Local 7B, Plaza Los Arcos, CP 44130, Guadalajara, Jalisco, Mexico (located in front of Magno Center) 

Email : e-mail:

Phone number : 55-5209-1400 


León, Bajío

Address: Plaza León, Blvd. A. Lopez Mateos, 1102 Oriente Local B 16, Col. Los Gavilanes,

CP 37270, León, Gto. Mexico (located in the lobby) 

Email: email: 

Phone number: 55-5209-1400 


Address: Av. Manuel Gómez Morín 911, Del Valle Plaza las Palmas Local 4 66220 San Pedro, Nuevo León Mexico (Located next to Pancake Paradise) 

Email: email: 

Phone number: 55-5209-1400

What are the American Airlines Mexico customer service hours?  

American Airlines generally provides 24/7 hours of customer support. However, based on the location and reason you are calling, American Airlines customer service hours of operation vary. Generally, it is Mon to Fri, 9 a.m. to 6 p.m., and Sat, 10 a.m. to 2 p.m. 

How to contact American Airlines via email?

You can email the American Airlines team anytime when you need to share any feedback, complaints, compliments, etc... To share your email, you can use the American Airlines customer service email address available on the official website of American Airlines. 

  • To begin, you can sign in to your email account first
  • Using the compose / new option, create a new email 
  • You can paste the official email ID of American Airlines Mexico in the ‘To’ box 
  • In the subject line, type the short description of your email
  • You need to attach the supportive documents in the email if any
  • Now, write your issue in the message box, and it should be clear and descriptive 
  • Once the email is complete, you can send it to the airline, and they will respond to you soon 

How to contact American Airlines in Mexico via chat? 

If you need immediate support on your queries but the phone call is not accessible, you can always opt for the American Airlines customer service chat support option. To access chat support, follow these: 

  • Head to the American Airlines website and log in to the AAdvantage account 
  • You can scroll down at the bottom, click on the ‘Contact Us link
  • The page will allow you to access chat support; click on the chat link 
  • When the chat box opens, you type your message and wait 
  • You get many options: select the one your queries belong to or close one
  • Now follow the self-explanatory solution you saw on the screen 
  • In case you still need help ‘type live agent ‘ and follow the prompts; an American Airlines agent will join you soon

How to contact the American Airlines team via social media? 

Social Media is one of the best ways to interact with American Airlines customer service. Whether in Mexico or elsewhere, you can reach out to the airline on social media anytime. The links of various social media of American Airlines are listed here; click on the desired one and follow the prompt to connect to the airline. Use the ‘Message’ button on 'Facebook and the ‘Tweet’ option on Twitter to share your message directly. American Airlines generally responds in 1-2 hours when connecting them socially. 

Conclusion: The Airlines provide several ways to contact their team in Mexico. However, you can make a phone call directly at American Airlines Mexico phone number 800-904-6000 for quick support. For more details and if you have any problem, AAdvantage members can log in and get personalized help or visit the American Airlines website for self-help links and information. 

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