Rush booking is something that most of these people make, and one of the major mistakes that are seen in such situations is the typos in the name of the passengers on the reservation ticket. Ignoring these mistakes may cause major consequences, such as being stopped from boarding the plane. The best thing to do is whenever you find mistakes in your name, you should move to correct it as soon as possible. Volaris has one of the easiest ways to correct the name of the ticket, and if you want to learn how to change it, please read out below.
How do I change the passenger name on my Volaris ticket?
Volaris has introduced various online and offline approaches to changing the ticket's name. These ways can be learned by reading below, and you can easily request a name correction or change on your ticket.
Online method
You can correct your name online by simply contacting the My Trip section through the mobile app or its official website. Kindly follow the steps as given.
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Visiting Volaris's official website by browsing Volaris.com on your browser.
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Navigate to the My Trip section, where you may be asked to enter your ticket booking reference number and last name; soon, you will get your flight details.
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Select the name change option for the passenger for whom you want to correct the name.
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Kindly make the change and save it.
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You will be charged a nominal cost as the name change fee, and it will be confirmed, and your new ticket will be issued.
Offline method
When you are somehow unable to access the name change process online, then there is no need to worry because Volaris also offers this service over the non-digital approach, and that is using the phone. You will be making a phone call to the Volaris telephone number and speaking to the agent. The agent will not only guide you but also process your name change on the ticket. You will be going through the simple calling process by dialing +1 855 865 2747, and then your call will be connected to the Volaris helpline, where you will be taken to an available agent.
What is the policy for changing the name of Volaris?
The Volaris name change policy covers some important things, and every passenger who is looking to make a name change must keep this in mind. Please go through the important guidelines and terms and conditions for the name change service at Volaris below.
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Travelers who purchase their Volaris flight tickets using gift certificates or electronic credit cards cannot take advantage of this service.
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If the passenger is marked as No Show.
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The name you gave to the flight must be identical to the name on your passport or proof of valid photo ID.
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A refundable fee will be charged as a Name Change fee. It may vary depending on the fare condition, but it usually starts at $200 plus the fare difference, if any.
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Under the Volaris name change policy, travelers are warned that they may be denied boarding if their name is not found to be correct, as per the documents.
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One can completely change the whole name because changing the whole name is a practice under the transfer of a flight ticket, which is not permissible.
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Correcting the name can only be allowed up to certain characters in the name, but proof, like a legal certificate or a government-approved photo ID card, will be required.
Is name change free at Volaris?
Generally, all the change requests on Volaris may be free, but some may charge you a fee. On Volaris, if a passenger requests a name change, they will be charged a subject fee corresponding to the service conveniences. Volaris also offers a way for travelers to easily make the request free of cost, and that is only when the request is made within the risk-free period, which is 24 hours from the confirmation of reservation.
How much is the name change fee on Volaris?
Volaris always suggests passengers verify all the details of the passenger before purchasing the flight ticket to avoid scenarios where they might not be comfortable. Normally, the Volaris name change fee depends on several factors, such as the mode through which the request has been made and the time of request. Please refer to the below points.
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The total cost would be the name change fee, or the fare difference would be charged by the customer.
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When the departure is scheduled in less than 15 days, the name change fee will be $250 and $300 at the airport.
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When you depart in more than 15 days, the airport charges $300 and $350 for the name change.
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